Privacy Policy

At Wiz Exchange, we prioritize the protection of your personal information. With more than 7 years of experience in fintech and exchange businesses, we use advanced technologies to ensure our services are reliable, secure, and offer competitive rates. We are constantly enhancing our platform and adding more currency pairs to meet the evolving needs of our customers. Your privacy and the security of your data are of the utmost importance to us.

Cookies

Cookies are small files stored on your device that a website uses to track visitor activity. At Wiz Exchange, we use cookies to improve the user experience on our platform. These cookies help us understand which ads and features attract users and to monitor activity on our website. The data we collect using cookies is anonymous and cannot be linked to any specific customer.

When you place an order, leave a comment, or submit a review on wiz.exchange, we collect the data shown in the comments form along with your IP address and browser user agent string. This information is used to help detect and prevent spam.

Personal Information

When you open an account or perform any transactions on Wiz Exchange, we collect personally identifiable information for business purposes, such as determining preferences and improving customer loyalty. The types of personal data we may collect include:

  • Personal Details: Full name, date of birth, contact details (such as email address, phone number), residential address, and/or registration address.

  • Transaction Information: Data about your transactions with payment systems related to the services provided by Wiz Exchange.

  • Identification Information: Documents or details required for identification, such as passport information, utility bills, or other official documents.

Security Technologies

We take the protection of your personal data seriously. To safeguard your sensitive information, we use secure technologies such as SSL (Secure Socket Layer) encryption. This technology ensures that any information transmitted between you and our server remains private and secure.

In addition to encryption, we employ various security measures, including firewalls, authentication systems (such as one-time passwords and personal identification numbers), and access controls, to monitor and prevent unauthorized access to our systems and data.

Employee Access and Confidentiality

We limit access to your confidential information to authorized personnel only. This practice ensures that sensitive data is protected and not exposed, even in the event of an employee leaving Wiz Exchange. We have strict internal policies in place to maintain confidentiality and prevent any unauthorized sharing of your data.

Sharing Information with Third Parties

We do not share personally identifiable customer information with third parties except as described in this Privacy Policy. Disclosure may occur only in the following situations:

  • Third-Party Partners: We may share your information with trusted third-party partners who assist us with technical support, legal, accounting, or other professional services necessary for operating Wiz Exchange.

  • Business Transactions: If required, we may disclose your personal information to third parties to fulfill your instructions or provide our services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Transmission of Information to Regulators

In some instances, Wiz Exchange may disclose your personal data to comply with legal requirements or regulatory requests. For example, we may be required to provide personal information in response to court orders, requests from law enforcement, or other legal processes.

We will only use your personal information in accordance with this Privacy Policy and for the purposes stated here.

Refusal to Provide Information

You are not obligated to provide the personal information we request, but please note that failure to provide necessary data may result in Wiz Exchange being unable to offer certain services.

We strive to maintain the accuracy, completeness, and currency of the information we collect. We encourage you to promptly inform us of any changes to your personal information to help us keep our records up to date.